The online bus booking platform, redBus, provides an option for its users to go through the ratings and reviews of any bus before booking its ticket. These ratings and reviews are the feedback of people who have completed their journey through that particular bus. If someone has not completed any journey, then he/she is not eligible to give ratings or submit a review. This service from redBus makes sure that all the reviews are of authentic users who have reviewed their ride experience after its completion. Let us see the importance of reviews & ratings in this article and how to rate/read StarMart Express reviews.
Advantages of Ratings & Reviews
The ratings are given out of five stars, and the average rating point is displayed on the redBus of all the people who have rated it. The lower the rating point, the lower is the satisfaction level of passengers after travelling from any particular bus. redBus also displays the exact percentage of people who have opted for different stars (high to low). This gives us a clear understanding of the quality of services provided by any particular bus operator.
One can also find an average rating out of 100 for various norms like Punctuality, Cleanliness, Bus Driving, etc. on the redBus application/website. Allowing public reviews are a sign of transparency of redBus. People can also suggest something in reviews and the operator can work on that suggestion for better riding experience in future. If someone has faced any inconvenience then he/she can write a review in short which can be read by others and people can decide accordingly.
How to Rate StarMart Express Buses & Read Reviews?
Whenever you click ‘Search’ after entering your date of journey and travel details, a complete list of all the available buses of different operators is displayed. One can click on the buses of StarMart Express and under the ‘Ratings and Reviews’ section are the average rating points and all the reviews of people who have previously travelled with StarMart Express buses. One should make a habit of reading these reviews before booking a ticket in order to avoid inconveniences during the journey.
For rating any bus of StarMart bus, you have to complete a journey on that particular bus first. After completion of your journey, you will be liable to rate the bus and will receive a mail/SMS for feedback from redBus. One can review StarMart Express buses through this feedback. This makes sure that only authentic StarMart Express reviews are available on the redBus website/application.
One can also filter the reviews form high to low and low to high as per their need. It guides people to search for the safest bus which provides quality amenities/services.
Types of Buses offered by StarMart
The various types of buses offered by StarMart express are as follows:
- SVIP which are VIP air-conditioned buses with individual luxurious cabins for each passenger.
- Executive buses that have economical fare and luxurious facilities in that range.
- Seater buses that do not have a sleeper seat bus have the necessary amenities/facilities at a very minimal price.
StarMart buses have the aforementioned types of buses in their fleet and travel across different cities of Malaysia.
With different sets of facilities for each section of the society, StarMart Express is a popular name among the different bus operators. One can easily book tickets with the help of redBus which the world’s largest online bus booking platform. This article was all about the importance of the ‘Ratings and Reviews’ section found for each bus available in redBus and how one can rate buses of StarMart Express or read StarMart Express bus review before booking a bus.